At The Pet Lovers Shop, we are committed to the health and happiness of every pet we offer. Our goal is to ensure that each puppy you adopt not only becomes a cherished member of your family but also comes with the assurance of good health.
Comprehensive 30-Day Health Guarantee
When you bring home a puppy from The Pet Lovers Shop, you receive a robust 30-day health guarantee. This guarantee covers any congenital or hereditary health issues, ensuring that your new companion is as healthy as possible from the start. For detailed information on coverage, we encourage you to familiarize yourself with the specific health laws that apply in your state.
Veterinary Examination Requirement
To activate your health guarantee, it is essential that you take your puppy to a licensed veterinarian for a thorough examination within ten days of your purchase. This step is crucial in safeguarding your investment and confirming your puppy’s health status. Should any health concerns arise during this examination, you have several options available:
- Return for a Full Refund: If your puppy is found to have significant health issues, you may return them for a complete refund.
- Exchange for a Replacement: You can opt to exchange your puppy for another of equal value.
- Retain the Puppy with Reimbursement: If you choose to keep your puppy, you will be eligible for reimbursement of reasonable veterinary expenses related to the health issue, up to the amount you originally paid.
Coverage for Congenital Defects
In addition to the initial health examination, if a licensed veterinarian determines within 30 days of purchase that your puppy has a congenital or hereditary defect, you are entitled to the same options provided above. This ensures that you have support and options in the rare event that a serious health issue arises.
Timely Notification is Essential
To maintain your rights under our health guarantee, you must notify us of any health issues within two business days following the veterinary examination. Prompt communication is crucial; failure to notify us within this timeframe could result in forfeiture of your rights under the guarantee.
Understanding State-Specific Regulations
Each state in the U.S. has different regulations regarding puppy health guarantees. For states that do not mandate health guarantees, breeders advertising through The Pet Lovers Shop are still expected to provide a health guarantee for a minimum of 30 days. If you reside in a state that has longer guarantee requirements, those laws will take precedence over our policy.
Extended Genetic Health Guarantees
Certain breeders may offer extended genetic health guarantees that specifically cover diseases or illnesses proven to be of genetic origin. It’s important to note that this additional coverage is separate from standard veterinary costs incurred for routine care. If you wish to file a claim under this guarantee, proper documentation from a veterinarian will need to be submitted before any compensation is provided. Furthermore, this guarantee does not cover costs associated with injuries that occur due to owner negligence or accidental harm.
At The Pet Lovers Shop, our commitment goes beyond just selling puppies. We aim to provide peace of mind to our customers, ensuring that every puppy comes with the assurance of a healthy and happy start to their new life. Your satisfaction and the well-being of our pets are our top priorities, and we are here to support you every step of the way. If you have any questions regarding our health guarantee or the adoption process, please don’t hesitate to reach out.
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